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What is Interchange Plus Pricing?
Merchant accounts that operate on an interchange plus pricing structure may sound more intimidating, but they’re actually much more transparent. On an interchange plus pricing structure, merchants pay the exact interchange fee in addition to a flat markup to their merchant service provider.
When will I receive my funds / how are monthly fees billed?
All of the money processed through your merchant account can be deposited directly into your business checking account as early as the next business day. The monthly fees are debited between the 1st and the 5th day of the month, and will include fees that occurred in the month prior. For example, June’s statement fees will be debited between July 1st -5th.
What happens if I need technical support after regular business hours?
We have 24 hour technical support for all of our merchant accounts, including weekends and holidays. If you are unable to process, or need immediate assistance, you can contact us directly at 877-455-7482.
What is PCI DSS?
PCI DSS stands for Payment Card Industry Data Security Standard. This standard (commonly known as ‘PCI’) represents a common set of security due diligence practices that help ensure the safe handling of payment card data. Created by the five major card companies (American Express, JCB, Discover, MasterCard and Visa), this standard comprises 12 distinct requirements that are designed to:
- Build and maintain a secure network
- Maintain a vulnerability management program
- Regularly monitor and test your IT infrastructure
- Protect (cardholder) data in transit or at rest
- Implement strong access control measures
- Maintain an information security policy.
