We at Riva Payments pride ourselves in offering the best support to our merchants.
As part of our efforts to serve you, we offer support 24 hours a day, 7 days a week via telephone and email. We also make it easy for you to order terminals, receipt paper, mobile card readers, and other payment processing supplies for your organization.
Since the card networks frequently update interchange rules and rates, we also do our best to stay abreast of these changes and to communicate any important interchange updates to our merchants.
Contact Support 24/7
We provide 24-hour, 7-day-a-week (including weekends and holidays) technical support to all of our merchant clients.
Email support at [email protected].
Urgent / Telephone Support
If you are unable to process transactions or need immediate assistance for any other reason, contact us directly at 877-455-7482.